Change-control Process – College Pal

Scenario
Your company has recently completed its annual revenue report which details profits and losses. It was noted that the IT department had a considerable amount of unaccounted for expenses related to sustainment expenditures due to systems change. The companies CIO has determined that the reason may be related to a failure of the “Change Management” process.

You have been hired as a MIS consultant that specializes in Change Management. Your job is to provide the CIO with a Change Management planning strategy with the intent of reducing excess cost related to changes in the IT environment. The Change Management strategy must include processes, responsible stakeholders, resources, risk assessment and quantifiable performance metrics.